COMPLETE SOLUTION

Queue Management System

The Awaitra system is the best solution for organizing complex customer turnover for top requirements.

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Companies that trust Awaitra

Complete Features

Everything you need to manage service queues efficiently

Smart Scheduling

Online booking with automated reminders via SMS, WhatsApp and email

Real-Time Management

Instant queue tracking with wait time predictions

Multi-Channel Notifications

Communicate with your customers via SMS, WhatsApp, email and push notifications

Customizable Queues

Configure multiple queues by service, department and priority levels

Reports & Analytics

Performance indicators and detailed team metrics

Self-Service

Kiosks and screens for autonomous customer registration

Why Choose Awaitra

Reduces wait time by up to 60%

Increases operational efficiency

Improves customer retention

Scalable for businesses of any size

Solutions For Various Industries

Healthcare

Hospitals, clinics, laboratories and exam centers

Retail

Stores, banks and customer service centers

Food Service

Restaurants, cafeterias and food courts

Public Services

Government agencies, notary offices and public service

Logistics

Vehicle entry and exit control

Events

Queues for tickets, credentials and attractions

See Awaitra in Action

Discover how easy it is to manage your queues and improve your customer experience

Watch Demo

2 minutes

Proven Results

Companies across industries are already transforming service with Awaitra

60%

Wait Reduction

Companies that implemented smart queue management reduced average wait time by up to 60%

45%

Higher Satisfaction

Average increase in customer satisfaction after implementing digital queue systems

30%

More Efficiency

Improvement in operational efficiency and service team productivity

Success Stories

Medical Clinic

Network with 5 locations

After implementing the queue management system, we drastically reduced wait times and improved patient experience. Satisfaction increased significantly.

-55% wait time

+40% satisfaction

Public Services

Municipal agency

The system completely transformed our citizen service. Now we serve more people with the same team, and complaints have decreased drastically.

+35% appointments

-70% complaints

Plans For All Sizes

Choose the ideal plan for your business

Free

$0/month

1 user
1 service point
1 call panel

Basic

$9/month

4 users
2 service points
1 call panel

Intermediate

$19/month

8 users
4 service points
2 call panels

Advanced

$39/month

20 users
10 service points
5 call panels

Frequently Asked Questions

Everything you need to know about Awaitra

You get 14 days free trial with full access to all features. No credit card required to start. After the period, you can choose the plan that best fits your needs.

No! Awaitra is 100% cloud-based. You and your customers access everything via browser or mobile app. This means zero installation, zero maintenance and access from anywhere.

Initial setup can be done in less than 5 minutes. For a complete implementation with customization and team training, we estimate 1 to 3 business days depending on operation size.

Awaitra requires internet connection to work in real-time. However, we offer contingency mode that allows basic operation in case of connection instability.

Yes! We offer complete API and ready integrations with major management systems. Our technical team can also develop custom integrations as needed.

We offer support via chat and email. We also provide extensive documentation and training.

Still have questions?

Ready to Transform Your Service?

Start your free trial now and see results in just a few days

14 days free

No credit card

Support included